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Checkout Help

For Gift Cards, Gift Certificate, or Coupon Codes: Enter the code in the designated box on the View Cart page and click Apply Coupon just below your shopping cart items.  Or enter the code in the designated area on the Checkout page just below where it says Checkout at the top of page. Look for the text “Have a coupon? Click here to enter code”.

To “view cart” or “checkout”, you can click on the Shopping Cart button at the top of the page, and choose “view cart” or “checkout” from the drop-down.  Or on the bottom of the page under SHOPPING, you can choose “view cart” or “checkout”.

During the checkout process, after you fill in your shipping and billing information, press Purchase‚ it will take you to the screen on which you can choose the option to sign into your Paypal account, or you can choose the option below to Create a Paypal Account and pay with your debit or credit card‚ .

You don‚’t need to use your Paypal account to pay for your order, you can choose to pay with any form of payment.

IMPORTANT: on the last step of your checkout process, you must press CONFIRM PAYMENT button at the bottom of the transaction results page.

If you are having problems with the Check Out process, please send us an email, and we can manually process your order.

IMPORTANT: If your payment is declined please DO NOT resubmit. Our website payment processing is very secure and credit cards may be declined by our website for reasons such as your billing address does not match the credit card, expiration date, or v-code. Since this is a security setting on our website, your credit card company probably did not decline payment and therefore can create a temporary hold for the transaction amount on your card which is usually released by your card company within 24 hours after our system batches at the end of the day and sends an electronic notification to your company that we did not accept payment. To avoid temporary holds, if your card is declined, please write us a quick email note that you would like us to manually process your card.  We can look up your order and enter it into the system manually.