We use the United States Postal Service to ship orders.
If you are in the US, then you have these two choices for shipping:
- Priority (3-5 days for $9.90) you will get a shipping confirmation and delivery confirmation. We also offer pricing for larger orders using Priority Mail Medium and Large Flat Rate Boxes which is calculated on how many pieces you order.
- Express Mail (1-3 days for $27.90) you will be able to track it online, and will have a guaranteed delivery date upon tracking your package if you are in the US. From Hawaii to the West Coast it takes 1-2 days not including Sunday or Federal Holiday, and to the East Coast it takes 3 days not including Sunday or Federal Holiday. IMPORTANT: The postal carrier may make 1-2 attempts to deliver Express Mail, and then it is only held for 5 days from the date of 1st attempt, then the item is returned to us. Please make sure if you choose Express Mail that you will be present to receive your package.
If you would like your package shipped to a country other than the US, then you have these two choices for shipping. Please note that we do not pay for customs fees or other import taxes. Each country has their own rules regarding online purchases and taxes, however we ship them as “gifts” since it is not for resale:
- Global Priority (6-10 days for $29.60 to Canada and $40.85 to Japan and other countries) you will get a shipping confirmation, with some tracking ability. Priority Mail International does not guarantee a specific date, due to customs clearance.
- Global Express Mail (3-5 days for $47.95 to Canada, and $70.95 to Japan and other countries) you will be able to track it online. Express Mail does not guarantee a specific date, due to customs clearance. IMPORTANT: The postal carrier may make 1-2 attempts to deliver Express Mail, and then it is only held for 5 days from the date of 1st attempt, then the item is returned to us. Please make sure if you choose Express Mail that you will be present to receive your package.
After your order is processed, we make every effort to ship within 1-3 business days. For example, if your order comes through on a Saturday, Sunday, or a Holiday, we begin processing orders on the next business date and it may take 1-3 days to process all orders that came through on a weekend or Holiday.
You can write special handling notes on your order, for example: if you would like it to arrive by a specific date, if it is a gift, if there are special delivery instructions, etc.
Once your package is shipped you should receive a shipping confirmation with parcel number emailed to the email address associated with your order. If you do not receive a shipping confirmation, or if you did not receive your order, please contact us so that we can track it for you.